What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 business days for body care products to be shipped. Apparel items are usually shipped within 5-6 business days. If you have any questions, email us at firstname.lastname@example.org
I am not in love with my order, can it be returned? What if there is an issue?
We aim to please and offer quality products. If do some reason yo are not satisfied, please contact us within 7 days of receiving your products. We will be happy to replace the item or offer a credit to purchase an item that you would prefer.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, wait for your order confirmation email. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 9-18 days within the USA and usually 15-21 days to the rest of the world.
I paid for my order using Klarna. What next?
You can choose to pay using Klarna. Klarna will provide you with specific payment terms. For all orders $50+ you can use this option to pay in installments. 15% of the order total is required at the time of ordering. The balance is paid every 2 weeks until complete.
For further information or questions regarding your payment, please visit Klarna's website or contact Klarna's customer service.
I have a question that wasn't answered, can you please help?
Absolutely! We are here for you! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thank you.