Refund policy

We have a 5 day exchange policy, which means you have 5 days after receiving your item to request an exchange.

To start an exchange, you can contact us at contact@divineperfectionbodycare.com. If your request is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any questions at contact@divineperfectionbodycare.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
For health and safety reasons, we do not accept returns of any body care items. Please see above instructions if you wish to exchange an item.